We care about your access needs
Here is a time lapse of how to find Green Door Store from the front of the railway station.
Here is a time lapse of how to find Green Door Store from the back of the railway station, passed the taxi rank, using the stations lift.
Summary: The Green Door Store is a fully accessible one-level venue with small ramps, widened doorways and an accessible toilet at the entrance. We have two wheelchair spaces available per show. There is a convenient drop-off point for taxis directly outside of the venue. Please use the postcode BN1 4FQ with access from New England Street into the Lower goods yard of the station.
Please get in contact if you would like one of these spaces. If you have any questions please contact us at access@thegreendoorstore.co.uk
For more information, download our access Policy or read our ‘online’ version below.
Please be aware that Strobe lighting may be used in our venue. If you would like to attend a show and cannot access when strobe is being used, please email us and we will request that no strobe is used for the evening. We will use signage if this is not possible.
Image Description: The photo shows a picture of the level access and exit through open double doors to the main bar area.
Image Description: The photo shows a picture of the level access and exit through open double doors to the outside/smoking area.
We have barriers that we can move in the live room to secure a wheelchair position. We recommend the position we have marked out in the photo below for sound and viewing quality. However we can be flexible to your needs and would like you to feel secure.
Image Description: The photo shows a picture of the live room with an area that has been barriered off facing stage right , with a disability sign, symbolising two wheelchair spaces.
If the show is likely to be lively then we would recommend the following position for a wheelchair user/mobility aid.
Image Description: The photo shows a picture of the live room with an area that has been barriered off in front of the sound box , with a disability sign, symbolising a wheelchair space.
Image Description: Picture of a lowered bar next to a silver till.
We have an accessible toilet located at the entrance of the venue.
Image Description: The photo shows a picture of the green accessible toilet door.
Here is an image of the inside of the toilet.
Image Description: The photo shows a picture of the inside of the accessible toilet. The picture shows a toilet with accessible fittings, a lowered sink to the left with a long mirror above it. There is an red emergency chord to the right of the sink.
We have a coat and bag hook available and have installed it at 44″ (1115 mm) which will prevent anything from dragging on the floor but is accessible for a wheelchair user.
You will also find an emergency chord located next to the toilet in case someone falls and needs help. This will set off an alarm and a flashing light outside of the toilet.
Image Description: The photo shows a picture of the green accessible toilet door with a red light flashing above.
In the event of an emergency or the need for a quick access from the live room, there is a fire exit that has a small ramp for wheelchair users.
Image Description: The photo shows a picture of the level access and exit through open double doors to the outside from the live room.
This is an image of the same exit point but from the outside looking in to the live room.
Image Description: The photo shows a picture of the level access and exit through open double doors into the live room.
Please find a video below of what our space looks like empty and how it can look when it is 'Sold Out'.
Please find an image of our merch set-up below.
Image Description: The photo shows a picture of the lowered merch table with five different t-shirts on.
Please find an image of our box office set-up below.
Image Description: The photo shows a picture of the lowered box office.
The Green Door Store welcomes deaf and disabled customers to the venue.
The entire space is on one flat level however there is a 40mm (approx) raised step on the first set of entry doors. Our central set of double-widened doorways are completely flat, making entering, manoeuvring and exiting easy. There is a newly refurbished accessible toilet in the entrance corridor accessed via a RADAR key and a gender neutral toilet policy throughout the venue. If a viewing area is required in the live room, please give the venue a minimum of 5 days notice.
Personal Assistant tickets (Buddy System)
We offer a Personal Assistant ticket to any customer who may not be able to attend a show without the support of a PA. We also require that our external promoters adhere to this policy. If you require a PA ticket, please communicate this with the ticket seller who should confirm this with you. If you have any issues with this, please contact us directly by email to discuss your requirements. We will then confirm this ticket via email.
If you require use of a viewing area and/or a seat, please let us know in advance, to ensure we are aware of your access needs. We would also advise you to come to the venue early so we can discuss any adjustments that may be necessary in regards to your needs with the allocated space.
There is sometimes parking available immediately outside The Green Door Store but this can not always be guaranteed. We do not have specific accessible parking bays. The next nearest available accessible parking is located at the back of the Railway Station on Stroudley Road 0.2 miles from the Venue. From the Railway Station Car park the most accessible route is to head South-east 220ft down Billington Way keeping right. At the roundabout turn right onto Stroudley Road. For 148ft continue down till you reach the bottom of the Road. Turn right onto Fleet Street (A270) for 400ft. Take the next right down Trafalgar Arches after 341ft The Green Door Store is situated on the Right.
We also ask all of our promoters to provide Large print stage times in advance of the show, where possible.
https://bluebadgeparking.com/view/50.822713%2C-0.151509%2C50.839573%2C-0.089 71/road#.YC1ByhP7TJ8
We have one-level access to our backstage area. Please be aware that our stage is not currently accessible for wheelchair users. We have plans to purchase a lift. We currently have two user-friendly steps up to the stage.
Taxis can drop customers off outside the Venue. (Please make a staff member aware if you would like us to call you a taxi to take you home). If you are being dropped off by a taxi then we advise you to tell the taxi driver to drop you off in Trafalgar Arches in the Lower Goods Yard of the Railway Station. This should give you access directly to our entrance. The Green Door Store is actually tucked into the lower side of Brighton Railway Station and is a one level journey from the station to the Venue, however, it can only be reached via a very steep hill at the moment. Exiting the rear of the Station leads to a newly built lift which is then a short one level distance to the Venue. We have a bus station that is also located directly outside the Railway Station and can be reached by the same steep hill. Please see the live map listed under ‘Getting Here’.
From either the Bus or Railway Station, make your way to the top of Trafalgar Street/B2119 and down the hill, keeping on the left hand side. After passing under the bridge and 308ft down the road, a wide road opens up on the left and runs down the side of the Railway Station. This is Trafalgar Arches. Turn left down this road onto Trafalgar Arches. After 400ft The Green Door Store is located on the Left.
At the Venue we have one accessible toilet, which is situated 7 metres from the main bar room and 15 meters from the viewing area.
The Green Door Store welcomes customers who may need to bring medication, food, drink or medical equipment to manage a medical condition. We may be able to keep medication refrigerated for you, so just let us know in advance and we will do our best to accommodate.
We welcome assistance dogs into the venue and will happily provide a bowl of water if needed.
We do have strobe lighting at the venue, and if being used, signs will be on display in the evening, please get in touch if you have any concerns.
At present we do not offer any assisted performance options, but this is something we are exploring.
We have a lowered bar section for wheelchair users. This is based to the left when looking at the bar. We can also provide on request a list of the products we serve and their prices.
An easy to read menu with our standard drink prices can be downloaded at the bottom of our Access page.
All of our downloads are available in large print.
The Green Door Store is open from 7pm daily unless we have an all day event. The live room usually opens from 7:30pm as standard, door times are usually printed on the ticket as well as posted around the venue on the night. The curfew for live early shows is 10.30pm. Our club nights on Fridays and Saturdays are from 11pm-4am.
If you require early entrance into the venue as part of your access requirements, we can make these arrangements but must be informed prior to the event.
If you need to contact us with a venue access query please note we must have at least five working days notice before the show you are enquiring about. All access related enquiries are dealt with via email.
Please email: access@thegreendoorstore.co.uk for any enquiries or to get in touch.
Access Partners
Carousel/Constant flux
Stay Up Late
Gig Buddies
Music Venues Alliance Brighton
Please find a list of allergens in the products we offer.
